AI receptionist 

 

We are introducing a new AI receptionist at East Barnet Health Centre. Here’s what to expect:

What does it do?

  • Answers your call straight away
  • Confirms your identity
  • Completes triage request forms just like a human.
  • Sends the information securely to the practice to triage.

Why the change?

This will help us to provide care faster, fairer and easier.

Safe, Secure & NHS Approved.

  • Meets strict NHS clinical safety standards.
  • Is a registed Class 1 Medical Device.
  • Your information stays secure and only helps us provide your care.

Still want to speak to a person?

This will help us to provide care faster, fairer and easier. No problem. Our team is still here, and the AI will transfer you at any time; all you have to do is ask

Published: Jul 16, 2026